# Shipping Returns

Home/ShippingShippingShipping & Returns GLOWERALast updated: June 10, 2026. Free tracked home delivery threshold: €99.ShippingDelivery AreasWe ship with selected tracked home delivery carriers to Austria and selected destinations in: Austria, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.Austria orders are usually delivered in 1-3 business days after dispatch. EU, Iceland, Norway and Switzerland delivery is usually 3-7 business days. United Kingdom delivery is usually 3-7 business days, subject to customs processing.ShippingDelivery Charges, Customs and TaxesOrders of €99 or more qualify for free home delivery with standard tracked home delivery. Orders below €99 may incur a €5.99 standard home delivery charge unless checkout states otherwise.For EU destinations, VAT is handled according to applicable EU distance-selling and VAT rules. For Switzerland and the United Kingdom, import VAT, customs duties and courier handling fees may apply unless expressly collected at checkout.ShippingDispatch and TrackingOrders are processed on business days. You will receive tracking details when your order ships.Delivery estimates are not guaranteed and may be affected by stock availability, address checks, payment checks, carrier delays, public holidays or customs checks.ReturnsReturns OverviewFor eligible consumer purchases, you have a 14-day withdrawal period from delivery. After notifying us, send eligible goods back within 14 days.Return postage may be your responsibility unless the goods are faulty, damaged, misdescribed, we failed to provide required return-cost information, or mandatory local law provides otherwise.See the Refund Policy and Withdrawal Form for full instructions.

Canonical: https://glowera.at/cz/cs/shipping-returns