Shipping & Returns GLOWERA

Last updated: June 10, 2026. Free tracked home delivery threshold: €99.

Shipping

Delivery Areas

We ship with selected tracked home delivery carriers to Cyprus and selected destinations in: Cyprus, Belgium, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom.

Cyprus orders are usually delivered in 1-3 business days after dispatch. EU, Iceland, Norway and Switzerland delivery is usually 3-7 business days. United Kingdom delivery is usually 3-7 business days, subject to customs processing.

Shipping

Delivery Charges, Customs and Taxes

Orders of €99.00 or more qualify for free home delivery with standard tracked home delivery. Orders below €99.00 may incur a €5.99 standard home delivery charge unless checkout states otherwise.

For EU destinations, VAT is handled according to applicable EU distance-selling and VAT rules. For Switzerland and the United Kingdom, import VAT, customs duties and courier handling fees may apply unless expressly collected at checkout.

Shipping

Dispatch and Tracking

Orders are processed on business days. You will receive tracking details when your order ships.

Delivery estimates are not guaranteed and may be affected by stock availability, address checks, payment checks, carrier delays, public holidays or customs checks.

Returns

Returns Overview

For eligible consumer purchases, you have a 14-day withdrawal period from delivery. After notifying us, send eligible goods back within 14 days.

Return postage may be your responsibility unless the goods are faulty, damaged, misdescribed, we failed to provide required return-cost information, or mandatory local law provides otherwise.

See the Refund Policy and Withdrawal Form for full instructions.

Where mandatory local consumer law grants a longer remedy, complaint or return-related response period, GLOWERA will honour that local requirement, including 30-day statutory windows where applicable.

For this market, free home delivery starts from €99.00; paid home delivery is €5.99.